The number of people we were able to help more than doubled during 2021-22 and our work had a big impact on their financial lives. In this year's annual report, we hear from five customers: Julie, Russell, Maggie, Kieran and John, and we thank them for sharing their stories with you.

Everything we do is about helping everyone who borrows from or applies to Scotcash, and you will also hear about the thousands of pounds in unclaimed benefits we've helped people to identify as rightfully theirs, putting money where it's needed most: into households.

Our dedicated team go above and beyond to serve our customers and this year two of them celebrate a remarkable one and a half decades of service each.  They explain how they came to work with Scotcash and what's changed in fifteen years.

And since this report is published as the cost of living crisis engulfs the UK with devastating effects on low-income households, we call for your help and explain why.

Download the pdf here